Comarch, Hatif Libya and Makman Strengthen Cooperation with New BSS Proof of Concept
Comarch, Hatif Libya and Makman Technology Consulting have agreed to continue their cooperation by signing a Proof of Concept (PoC) agreement in Tripoli focused on validating selected Business Support System (BSS) capabilities supporting fibre-based broadband services. The new PoC also follows an OSS pilot project contract signed earlier in 2025.
The BSS initiative builds on the partners’ ongoing collaboration, following a strategic partnership forged in June 2025 at DTW Copenhagen. Its aim is to accelerate the adoption of autonomous networks and AIOps (Artificial Intelligence for IT Operations) frameworks for telecom operators, with initial activities focused on creating a zero-touch network-as-a-service (NaaS) transformation roadmap for Hatif Libya.
In October 2025, the three companies launched an OSS transformation pilot project aimed at advancing network automation, autonomous operations, and operational modernization in Libya’s telecommunications sector.
“Following the success of our OSS pilot, this PoC will serve as a joint validation phase, assessing how advanced BSS capabilities can support end-to-end service delivery, enhance cooperation with ISP partners, and further streamline operational processes. It reflects our continued commitment to working closely with customers and partners to validate practical solutions in a real operational environment” said Paweł Workiewicz, Chief Commercial Officer at the Telecommunications Division at Comarch.
“The collaboration combines Comarch’s telecom software expertise in BSS with Makman’s transformation and advisory capabilities, and Hatif Libya’s operational and business context as a key national operator responsible for modernizing Libya’s communications infrastructure. Our focus is on aligning technology, processes and business objectives through a pragmatic and phased approach,” added Luqman Shantal, CEO of Makman Technology Consulting.
The agreement further strengthens cooperation between the parties, supporting the development of broadband services in Libya and paving the way for wider adoption of BSS/OSS automation and strategic digital transformation across the North African telecom market.
About Hatif Libya
Hatif Libya, a subsidiary of the Libyan Post, Telecommunications & Information Technology Company (LPTIC), is a key national telecommunications operator delivering fixed and IP network services across Libya. The company is responsible for maintaining and modernizing critical communications infrastructure to support digital growth, government connectivity, and enterprise services nationwide.
About Makman Technology Consulting
Makman is a TM Forum®-recognized transformation consultancy specializing in digital transformation, AIOps readiness, and zero-touch network enablement. As the transformation partner for Hatif Libya, Makman leads the design and operationalization of autonomous network frameworks, helping telecom operators evolve toward AI-enabled operations. Awarded the TM Forum Excellence Award, Makman empowers organizations with proven methodologies to accelerate automation, enhance agility, and build sustainable competitive advantage across global telecom markets.